Shipping policy

Orders are processed through third-party fulfillment partners and shipping times may vary by product and destination.

Estimated processing and delivery times are provided as a guide only and are not guaranteed. Sleep Spin is not responsible for carrier delays, customs delays, weather-related interruptions, or delivery disruptions outside its control.

If an order arrives damaged or the wrong product is received, customers should contact Sleep Spin within 5 days of delivery and include the order number, a description of the issue, and clear photographs of the package and product.